This year, half of small and medium-sized companies reached at least a basic level of digital maturity

Almost half of the companies with a very low digital index

In 2023, there are 52 % companies with 10 or more employees and the self-employed reached at least a basic level of digital maturity, i.e. have a low, high or very high digital index. Half of them were small and medium-sized enterprises (SMEs). The goal of the European Digital Decade and of Slovenia is that by 2030 this will be achieved among SMEs. like 90 %.

Most companies (48 %) showed a very low digital index, 29 % low, 18 % high and 5 % companies a very high digital index. Among small companies, the largest number is had a very low digital index (54 %), among medium-sized companies a low digital index (35 %) and among large companies a high digital index (43 %).

In manufacturing activities, 62 % companies had a very low, and in service activities 34 % very low and the same proportion had a low digital index.

The level of digitization is calculated on the basis of 12 indicators, which are used to monitor the use of information and communication technology (ICT) in companies in a given year. According to the extent to which they use ICT, companies are classified into 4 groups.

Almost a third of companies with a profile on at least two types of social media

In 2023, the digitization rate was calculated based on the following indicators:

• Access to the Internet for official purposes has more as half of the employees and self-employed in the company – 55 % companies comply with this, which is the same as in 2022.
• Artificial intelligence technologies are used by 11 % companies: 9 % small, 17 % medium-sized and 53 % large companies.
• The maximum contractually guaranteed download speed of the company's fastest fixed Internet connection is at least 30 Mbit/s – 83 % companies have it, the same as in 2022.
• Data analytics is performed by company employees or an external contractor at 19 % companies.
• Cloud computing services are rented by 40 % companies: 35 % small, 59 % medium-sized and 86 % large companies.
• Medium or more advanced cloud computing services are rented by 36 % companies: 31 % small, 53 % medium-sized and 75 % large companies. These services are: rental of security software as a cloud computing service (29 % companies), rental of financial accounting software (19 %), rental of company database hosting services (18 %), rental of software cloud-based ERP solutions (10 %), rental of a computer platform that provides a hosted environment for developing, testing or deploying applications (reusable software modules, programming interface API) (10 %), and the rental of customer relationship management software (CRM – Customer Relationship Management) via the cloud (8 %).
• Social media is used (has a profile) by 57 % companies: 52 % small, 76 % medium-sized and 92 % large companies. Companies with a profile on social media most often use it to develop the overall image of the company or to market products or services (88 %) and 53 % for recruitment, recruitment.
• Two types of social media or more used (has a profile) of 32 % companies: 27 % small, 49 % medium-sized and 79 % large companies.
• The ERP (Enterprise resource planning) software solution is used by 37 % companies: 30 % small, 64 % medium-sized and 95 % large companies.
• Customer relationship management software (CRM – Customer Relationship Management) is used by 20 % companies: 16 % small, 34 % medium-sized and 61 % large companies.
• The company is moreč as 1 % of its revenue last year was generated by sales through computer networks – websites or computerized data interchange (RIP) – In 2023, there were 18 such % companies (20 % in 2022).
• The company is moreč as 1 % of its revenue last year was generated by sales through websites, and online sales to end consumers (B2C) represented more as 10 % online sales values – in 2023 there were 8 such % companies (9 % in 2022).

Two thirds of companies have problems with digital transformation

This year, 66 % companies with 10 or more #141; employed and self-employed (58 % in 2022): 65 % small, 71 % medium-sized and 81 % large enterprises. In the case of digital transformation, the use of technologies changes the company's operations and thus helps to reduce costs, increase productivity, etc.

Also this year, companies cited the lack of adequate staff or knowledge as the most common problem in digital transformation – 41 % (36 % in 2022): 40 % small, 46 % medium-sized and 54 % large companies. 37 %s are dealing with a lack of financial resources (31 %s in 2022). In 32 %, it is not possible to quickly adapt management or business to changes in the environment, e.g. it is no longer possible to experiment with the use of digital technologies. Half of the companies believe that digital transformation is not essential for the successful operation of the company (43 % in 2022).